I have worked retail on Black Friday, and it’s a hot mess. Dealing with aggressive customers looking for a cheap deal can be a handful. Maybe my work experience would have been smoother if I had a stellar leader like Scott from Target.
The charismatic Target store manager gives an incredible speech to his employees who are about swamped by crazed customers on the holiday. I’m sure his co-workers were willing to run through a brick wall for Scott after this speech.